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General
Issues
User Profile
Spedia
Points
Spedia
Bar
Technical
Issues
Premier
Membership
Reference
Questions
Payment
Policy
Issues
Who can participate?
Everybody can enroll in our services. Spedia welcomes all
Internet surfers, including International Surfers.
Spedia pays all Spedia Members in US dollars.
How do you make
money with Spedia?
You
can make money with Spedia in 6 different ways:
SpediaBar
- Surf the Net and have the SpediaBar active on your desktop.
Go to your favorite web sites or visit our advertisers'
sites if you're interested in their offers. To see a demo
of the Spedia Bar, click
here.
Instant
Cash - You can make over $150 in just one hour by signing
up for promotions. There are over 90 promotions to choose
from.
Receive
E-mails - You can make 5-10 points for each e-mail you
receive from our advertisers. You can unsubscribe at any
time. Your privacy is fully protected.
Shop
Online - Visit our shopping partners for special offerings and promotions.
You will be entered in a drawing to win our weekly sweepstakes.
Spedia
Games - You can play games and make money while you
play.
Refer
Your Friends - The referral compensation structure for
surfing is 10%, 5%, 5%, 5%, 5% for a total of 5 levels!
How does Spedia generate
its revenues?
Spedia
sells advertising space to marketers and sponsors and distributes
most of the revenues to its members.
What kind of ads do you
display?
We use your profile to serve you ads that you might be interested
in. Our ad server manages the placement of all ad banners.
Spedia has a strict policy related to ad banners and other
advertising materials, so you don't have to worry about indecent
postings. You and your visitors (if you have a web site) will
not get frustrated with the ad materials. To learn more about
our ad policy, please click here.
Do I need to buy anything?
No,
you do not. Spedia membership is absolutely free. We will
be rewarding you for using Spedia every month by sending you
a check.
How can I enter the Sweepstakes?
Spedia
has developed a Shop Online Assistant that allows our members
to gain access to a list of well-established e-commerce channels.
When you visit our Affiliate Programs, a pop-up window will
appear on your screen. To enter the Sweepstakes, please click
on the "Go Spedia" button. Every time you visit an affiliate
site using one of the provided links, you will get one entry
for our 10,000 Point Affiliate Sweepstakes (up to 50 entries
per drawing per registered member). Drawings will be administered
weekly.
Can more than one family
member join Spedia?
All
members of a family can join our service independently if
they want, no matter that they live at the same address, or
share the same computer. (Each member must create a separate
account.) Our service is available all over the world for
anybody over 14 years of age.
Can I change my User
Profile, and how?
Once
your register, you can change only some of your user profile
data, such as your password and street address. You cannot
change your name, country of residence, and demographic and
interests information. (This policy is enforced in order to
prevent account theft.) You can change all other fields by
going to the User Info page of your account.
After you've made the necessary changes, you need to press
the Change Profile button at the bottom of the page.
Can I change my user name/password?
You
can change your password, but not your user name. You can
change your password by logging first and then selecting the
'Change Password' option on the bottom of the User Info page.
Do I need to povide valid information?
Yes.
Your must provide your real, valid information in every
field. We obviously need your full and completely accurate
mailing address in order to send you the check. But we also
need your real demographic and interest information in order
to be able to display advertising material that is relevant
to your interests.
I forgot my password. How can I get it?
You need to go to the login page and choose the "Forgot Your Password"
link, then follow the instructions.
How can I cancel my account?
You can cancel your account at any time by pressing the "Terminate account" button located at the bottom of your Profile page.
If I cancel my account, will I be able to resume my membership later?
If you have voluntarily cancelled your account you can reinstate it at any time. To do so, go to the login page and choose the "Reinstate your account" link.
When can I start to
generate points?
You
can join now and start making money (as well as building your
referral group) immediately.
What is one ad point
worth?
The
value of the points changes every month based on our revenues.
You can check the latest point value from the "Payout Rate"
link on the HOME page.
How can I check the
value of my points?
Members
can check their account balance and the number of accumulated
points at anytime by clicking here. If the
revenues for the month are not collected we cannot assign
a fair value to your points, hence the "Total Cash Value"
line on your statement will read "unavailable". Please be
patient. We work hard to collect the money.
The SpediaBar does not
seem to generate points for me. Why?
Click
here to read out
detailed SpediaBar Usage policy.
What Are total payable
points, total paid points, and current period?
The
Total Payable Points section shows the amount of points that
have been assigned a dollar value. Under the "Current Period"
section you will see the points you've earned for the current
period, which are not yet assigned a dollar value. If you
have requested payment, as soon as we send you the check,
the points from POINTS PAYABLE will be transferred to POINTS
PAID.
My balance shows that
the dollar value of my points is "unavailable". Why?
The
points you collect are convertible to cash at the end of each
month. Once we receive all advertising revenues for the month
we will pass on to you a percentage of the revenues by assigning
value per point. After we estimate the point value you'll
be able to see the amount you have accumulated in $USD, not
only in points.
Is there a maximum amount of points that
I am allowed to earn per month?
No.
There is no limit in the number of points, or the amount of
dollars that you can earn per month.
I did not receive the
points from the Instant Cash Promotions. Why?
There
are six possible reasons:
1. You
used a different e-mail address. When you register with those
programs you have to use the same e-mail address that you
have used when you registered with Spedia. If you believe
that you have used a different e-mail address, you can claim
your points by clicking here.
2. We
will credit your account with the points when we receive a
confirmation from the companies that offer those programs.
It might take a month for the whole process to take place.
3. You
have registered for a promotion that is not offered for your
country. Right beside the name of the program there is a symbol
showing whether it is available for USA only, internationally,
or other.
4. You
were not logged in your Spedia account.
5. Your
browser did not support cookies.
6. Your
browser had its image loading feature disabled.
What
do Fast Points mean?
If
you have registered for our Instant Cash Promotions you will
be able to make "Fast Points" by visiting those web sites.
After you register, the Fast Points will be automatically
enabled for the programs that you have registered for. You
can make up to 3 Fast Points per CLICK per program per day.
You must visit and log into the selected site for at least
1 minute to qualify for Fast Points. The maximum number of
payable clicks (Fast Points) per program is 6.
Do
I have to click on banners?
NO!
Spedia does not reward you for clicking on banners. You accumulate
points when you have the SpediaBar active on your desktop
and browse the Internet. Please visit our advertisers ONLY
if you are interested in their services and offerings.
What
do the colors of the bar mean?
The
green light means you're earning
points.
The
yellow color means that you're
not getting points at the moment due to:
- Internet
connection error (it is possible that your internet is very
slow, or your ISP has some problems)
- Server
Error
- Passive
Internet browsing (you have to change URL from your browser
window, or by clicking on the banners shown on the Spedia
bar).
The red color means that you're
not getting points due to:
- There
is no active browser, or you have a browser different from
IE or Netscape Navigator.
- You
have been inactive for a long time (approximately 3 minutes).
If you have a slow Internet connection, you may lose some
points during the time the bar is trying to connect to the
Spedia server to send information.
What
browsers does Spedia support?
Spedia
bar is compatible with the following browsers only:
- Netscape
Navigator 3.0+
- Netscape
Communicator 4.0+
- Microsoft
Internet Explorer 3.0+
How
can I download the Spedia Bar?
To
use the SpediaBar, you first must register with www.spedia.com.
Once you complete the registration process you can download
the SpediaBar and start generating cash. Please remember your
login name and password, as you will need them to log into
all Spedia services.
- Download
the SpediaBar software. If you use Netscape Navigator, Netscape
Communicator, or Microsoft Internet Explorer you must download
the spedia.exe file in a separate
Windows directory such as C:\spedia. Click here to download Spedia
bar for Netscape 4.03 and above.
- Start
using the SpediaBar by running the spedia.exe file in your
Windows environment.
If you get
any of the following error messages:
"The dynamic link library MFC42.DLL
could not be found"
-or-
"THE ORDINAL 6880 COULD NOT BE LOCATED
IN THE DYNAMIC LINK LIBRARY MFC42.DLL"
-or-
"The file is linked to missing export
MFC42.DLL:6880"
you must download MFC42.DLL into the
Windows system directory.
For Windows 95/98: c:\windows\system
For Windows NT/2000: c:\winnt\system32
To download the file MFC42.DLL click here.
If
you receive the following message: "Can not connect to Spedia
Server. Check your Internet Connection options and try to
login again.", you will need to delete the Spedia.dat file
from the directory where you have stored the Spedia.exe file.
This procedure will ensure that your Spedia.dat file is properly
initialized.
What
if my browser does not accept cookies?
If
your browser is not set up to accept cookies, Spedia will
not be able to track your points or grant you access to your
account properties. All users need cookie support to successfully
accumulate points. Cookies are used to track the user session,
to authenticate users, as well as to manage Ad Point profiles.
To check if your browser accepts cookies, visit the Internet
Options section of your Internet Explorer or Preferences section
of your Netscape Navigator.
What
is your free domain name service?
If
you have a site like: http://www.provider.com/users/~peter
we could give you: http://peter.spedia.net. It is simple.
Every time someone enters your new easy-to-remember peter.spedia.net,
we will automatically redirect him/her to your site. Of course,
your users can continue using your current URL.
What
name should I register?
You
are free to chose whatever name you like for your Web site.
Among the best choices for names are: your personal name,
your product name, your company name, etc. However, make sure
that you do not use names that are unlawful, harassing, libelous,
abusive, threatening, harmful, vulgar, obscene or otherwise
objectionable. You may not use characters like: "? &
@ <> =+% . : ; /" in your name. All names are distributed
on a first-come-first-serve basis. After registering your
new site name, the old name of your site will still remain
valid. Thus you will not lose any of your current site visitors
which know only your old site address.
Do
you copy my original web site to spedia.net?
Spedia
DOES NOT copy your existing web site. It merely provides URL
call redirection services using HTML frame or HTTP header
format. That is the reason, Spedia does not provide Web storage
space of any kind.
Do
I have to have cookies enabled?
If your browser
is not set up to accept cookies Spedia will not be able to
track your ad points or grant you access to your account properties.
All users need cookie support to successfully accumulate ad
points. Cookies are used to track the user session, to authenticate
users, as well as to manage Ad Point profile. To check if
your browser accepts cookies visit Internet Options section
of your Internet Explorer or Preferences section of your Netscape
Navigator.
How do I uninstall Surf+?
To Uninstall Surf+ please follow these steps:
- Select the Start Menu
- Choose the Run command from the menu
- Type in surfplus.exe /u and hit the O.K. button
- Answer 'Yes' to the question that pops up
- After you uninstall Surf+, please close all the IE windows.
Spedia has replaced my home page. How can I restore my original one?
To restore your original home page, right-click on the left side of the SpediaBar and choose Spedia options from the menu. Go to Startup and uncheck the box that says "Make Spedia my home page".
What is Spedia
Premier Membership?
Spedia
would like to reward its most active members for their commitment
and loyalty. Spedia is happy to announce the launch of Spedia
Premier Membership Club. Spedia Premier Members will benefit
from premium payout rates that are 20%-50% above the standard
rate for the billing period.
What does it take to qualify for Spedia
Premier Membership?
Spedia
will grant one STAR per day to all its members that actively
use the SpediaBar to navigate through the Internet for at
least two hours per day. You need twenty (20) STARS per month
to earn a Premier monthly status and enjoy the benefits for
the month. In order to qualify for the Premier membership
status you also need to sign up for at least 20 Instant Cash
Promotions per month. You can track the number of STARS you
have accumulated online using the Statistics page. At the
end of the month, Spedia will grant 20%-50% bonus SpediaBar
points to all premier members to reward them for their commitment
and loyalty.
How does your referral program work?
You
can refer as many relatives and friends as you want. The referral
compensation structure for surfing is 10%, 5%, 5%, 5%, 5%
for a total of 5 levels. We prohibit any unsolicited e-mails
and/or postings in discussion groups, bulletin boards, and
other public domain groups. There is no limit on the number
of friends and relatives you can refer.
How can I refer
my friends?
You
have to give your reference number to friends/relatives who
want to register with Spedia. They have to enter this reference
number in the appropriate box on the registration form.
Where can I find
my reference number?
Your
reference number is a blue, 6-, or 7-digit number that appears
in the User Info page of your account.
How to refer
people more effectively?
You
can promote our get-paid-to-surf services to your friends
and relatives. We prohibit any unsolicited e-mails and/or
postings in discussion groups, bulletin boards, and other
public domain groups. To read our entire SPAM Policy click here.
Some of the accepted forms of promotion include:
1. Word of mouth. You can tell your friends and family about
Spedia.
2. Send e-mails to your friends and family. Unsolicited e-mails
are prohibited.
3. Post a Spedia link on your web site.
To generate custom HTML links for your e-mails or web pages
click here.
How to post a Spedia link on my web site?
1.
Copy the following HTML text template into your HTML document:
<a href="http://www.spedia.net/cgi-bin/dir/tz.cgi?run=show_svc&fl=8&vid=XXXXX">
<img src="http://www.spedia.net/imgs/spb.gif"
border=0 alt="Make Cash on the Net"></a>
2. Replace XXXXX in the first line of
the HTML template with your own Spedia reference ID number. Thus, every time someone decides to register for Spedia through that link, they will be taken
directly to the registration form with your reference number automatically entered there. In order to accomplish the process successfully, your referral should fill out the registration form
completely before switching to another page from the site. Browsing the site before completion of the registration will disable the reference link.
To generate your custom HTML link click here.
Do I have to
use the SpediaBar in order to get the points from my associates?
The
SpediaBar does not have a matching surfing requirement at
this time! That means you will get paid for all your referrals'
surfing time, regardless of how long you surf yourself.
When
do I get paid?
When your account reaches $30.00 you will qualify to receive
a check from us. At that time the "Request Payment" button
will appear on your balance page, and you can request your
check. Have in mind that during the last two weeks of the
month the "Request Payment" button will not be visible even
though your balance may have reached the minimum of $30.00.
In other words, you have to request your payment at the beginning
of the billing period or wait for the next one.
After you press
the "Request Payment" button, it will disappear from your
balance page. That means that we have received your request
and your info will be processed in the next 2-3 weeks. Spedia
does not automatically issue checks upon pressing the "Request
Payment" button. We pay our members by check once a month.
The initial pay cycle takes at least 60 days from the time
you start using our services. This is due to the delay in
processing coming from advertisers and other corporate sponsors.
Once we receive all advertising revenues for the month we
will pass on to you a percentage of the revenues by assigning
value per ad point.
In case the
check has been lost or stolen, Spedia cannot take responsibility.
All payments are sent using first class U.S. mail service.
Spedia cannot make stop payments and/or trace checks.
How can I request my paycheck?
If
you have accumulated at least $30 in points, you can demand
a check from us. You can do that by pressing on the 'Request
Payment' button that will appear in your balance page.
Is it possible to let my balance accumulate
more than $30 before I request a paycheck?
Yes.
If your account exceeds $30 and you want to defer the payment
of your check, you can do that if you wish. Note that as soon
as your balance reaches the minimum of $30, the ‘Request
Payment button will appear on your balance. If you want to
let your balance accumulate more, DO NOT press this button,
until you reach the desired amount.
Can I download the bar on two computers?
Yes,
you can download the SpediaBar on more than one computer but
you're not allowed to use it simultaneously from more than
one, using the same account.
Does Spedia examine
my computer?
The
SpediaBar does not scan your hard drive. We only examine the
active memory, while your SpediaBar is running, for programs
which are either incompatible with the SpediaBar, or result
in fraudulent generation of points. Examples of such programs
include software that provides automation of repetitive mouse
or keyboard tasks or programs that attempt to hide or disable
the SpediaBar. Repetitive usage of such programs is considered
a violation of our policy and will result in account lock.
Hackers Beware!
Can I redirect
to yourname.spedia.net utilizing URL redirection technology?
Automated
redirection to yourname.spedia.net URLs utilizing URL redirection
technology is strongly prohibited. Members involved in such
activities will lose their membership privileges and will
forfeit all accumulated ad point/cash balances and other bonuses.
Can I register
multiple accounts?
It is against our rules for members to have multiple accounts
for the purpose of obtaining referral points. If you are found
to have multiple accounts, which you have used to make cross-references,
Spedia will immediately lock your accounts. Furthermore, the
member will forfeit all accumulated point/cash balances and
other bonuses.
You
are allowed to have multiple accounts only if each
of these accounts is in different Get Paid To Use the Net
programs (co-branded sites) of the Spedia Network. For example,
you may have one account here at www.spedia.net, but also
have another account at about.spedia.net, which is an About-branded
Get Paid To Use the Net service administered by Spedia. You
cannot, however, run the SpediaBar and any other Spedia
technology Bar (such as the About.com Bar) simultaneously.
What is your Anti-Spam Policy?
Spedia
will immediately lock any account which it believes, in its
sole discretion, is transmitting or is otherwise connected
with any spam or other unsolicited bulk e-mails and postings.
SPAM includes, but is not limited to, unsolicited e-mails
and/or postings in discussion groups, bulletin boards, public
domain groups, IRC, ICQ, and chat groups. SPAM messages are
generally prohibited by most network providers and certain
jurisdictions, and those users employing them may be subject
to fines and/or imprisonment. Spedia does not allow its members
to utilize SPAM messages. The company will automatically lock
all spamming accounts. The only acceptable methods of referring
someone to our Spedia program are through communication with
family and friends, as well as through establishing a link
to our web site on member-owned web site.
What is Spedia
Hall-of-Shame?
Hall-of-Shame
is a record of all red-flagged accounts. Now you can search
our Hall of Shame database for accounts that have been red-flagged
by our systems in suspicion of one or more of the following
fraudulent activities:
· SPAM report
· Automated generation of ad points
· Multiple cross-referenced accounts
· Automated redirection to yourname.spedia.net URLs
· Usage of task automation software while SpediaBar is active
· Continuous lack of response to system messages for application
upgrade
If your account is in our Hall of Shame database you will
not be able to accumulate points and/or access your account.
If you would like to dispute our action, please send an e-mails
to account@spedia.net. We want to apologize
in advance if the freezing of your account is caused by mistake.
What is your
policy regarding automated accumulation of points?
Spedia
strongly prohibits any usage of devices, machines, computers
or other equipment for automatic/computerized generation of
ad points. Spedia has a very strict policy in this regard,
as the computerized generation of ad points negatively affects
the value of the Spedia members' ad points. Spedia will immediately
lock any account which it believes, in its sole discretion,
is utilizing or is otherwise connected with any automatic/computerized
generation of ad points or other similar illegal activities.
If the member is involved in such activities, and/or if the
membership is terminated or canceled for any reason, the member
will forfeit all accumulated ad point balances and other bonuses.
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